Returns & Refunds
We want you to be completely happy with your purchase. If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price within (30 days) from the shipping date. If your purchase was eligible for Free Shipping, our shipping cost (the amount we paid to get the order to you) will be deducted from your credit or refund.
How to Make a Return:
We're sorry your purchase didn't work out for you. To make a return, please first contact us to arrange for the return. Next, to ensure your refund is processed as quickly as possible and to help you avoid a return adjustment, please follow the below checklist:
- Please write your order number on the shipping label.
- Items must be returned in the condition they were received, including all documentation, and packaging materials.
- Please use a shipping method that is trackable, such as FedEx or UPS.
- Remember that if your order was shipped for free under our free shipping promo, the cost of outbound shipping will be deducted from your return credit.
While we maintain the most liberal return policy in the industry, there are certain items that cannot be returned for very specific reasons. These items include:
- Hand Sanitizer
- Surface Sanitizer