Aero Cosmetics Warranty / Return Policy
Warranty
We are committed to the quality of our products. Our warranty guarantees your satisfaction by covering manufacturing defects for the timeframe outlined below. Normal wear and tear and use outside of intended purposes is not covered under warranty. Warranty terms may vary depending on the product.
Warranty Coverage:
- Chemical Products – 1 Year
- Mop (Head Only) – Lifetime Warranty
- Wooster Pole – 3 Years
- Shur-line Pole – 90 Days
- Microfiber Products – 90 Days
- Aero Scrubbers – 90 Days
- Clay Pad – 90 Days
- Polisher and Polish Pads – 90 Days
- Miscellaneous Tools – 90 Days
If your item is still under warranty, just get in touch with us via email or phone, and we’ll be happy to offer a replacement or refund. Please include your Order ID, a quick explanation, and a photo if you can. In some cases, we might ask for the item to be returned before processing your refund or replacement. If that’s the case, you can follow our standard return process outlined in the Return Policy.
Email: sales@washwax.com
Phone: 210-525-0707