Iron Remover 1 Gallon - Iron Particles Dissolver
Iron Remover 1 Gallon - Iron Particles Dissolver - 1 Gallon is backordered and will ship as soon as it is back in stock.
Frequently Asked Questions
Frequently Asked Questions
Shipping
Shipping
Most orders ship the same day and typically arrive in 1-4 business days, though some locations may take longer. We process orders Monday-Friday, 8 am - 5 pm, and ship via UPS or USPS based on your location and selected rate. Tracking information will be emailed to you.
Free Shipping is available only within the 48 contiguous states.
Shipping and delivery dates are estimated based on item availability and shipping options chosen. Shipping estimates will appear at checkout.
Important: Please double-check your shipping address. Changes after shipping will incur a $15.90 fee per package (some orders may include multiple packages). Undeliverable or incorrect addresses also incur this fee plus return shipping if a reship is needed.
Warranty
Warranty
Warranty
We are committed to the quality and performance of our products. Our warranty guarantees your satisfaction by covering manufacturing defects within the timeframes outlined below. Normal wear and tear or use outside of intended purposes is not covered under warranty. Warranty terms vary depending on the type of use and product category.
1. Standard (Personal / Non-Commercial) Use Warranty
The following coverage applies to products purchased and used for personal or non-commercial purposes:
| Product Category | Warranty Period |
|---|---|
| Chemical Products | 1 Year |
| Mop (Head Only) | Lifetime Warranty |
| Wooster Pole | 3 Years |
| Shur-line Pole | 90 Days |
| Microfiber Products | 90 Days |
| Aero Scrubbers | 90 Days |
| Clay Pad | 90 Days |
| Polisher and Polish Pads | 90 Days |
| Miscellaneous Tools | 90 Days |
If your item is still under warranty, please contact us via email or phone. Provide your Order ID, a brief description of the issue, and a photo. In some cases, we may request that the item be returned before processing a replacement or refund. If that is required, please follow our standard Return Policy instructions.
2. Commercial / Professional Use Warranty
This Limited 30-Day Commercial Use Warranty applies to all mop products (including mop heads, poles, microfiber pads, and towels) purchased and used for commercial or professional purposes, including but not limited to detailing, aviation, automotive, RV, or fleet services.
Coverage Period: Coverage extends for thirty (30) days from the original date of purchase.
What Is Covered: This warranty covers defects in materials or workmanship under normal use during the 30-day coverage period. If a covered defect arises within this timeframe, we will, at our discretion, repair or replace the product.
Exclusions and Limitations:
- After 30 days, warranty coverage, replacements, or returns will no longer apply to items used in commercial or professional settings.
- Normal wear and tear.
- Damage resulting from misuse, abuse, negligence, or accident.
- Damage caused by unauthorized modification or repair.
- Consumable parts (such as pads or towels) that have reached the end of their useful life.
This limited warranty is the sole and exclusive remedy for the purchaser and is offered in lieu of all other warranties, express or implied.
Contact Information
📧 Email: sales@washwax.com
📞 Phone: 210-525-0707
Return Policy
Return Policy
We want you to be completely happy with your purchase. If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price within 30 days from the shipping date.
How to Make a Return:
We're sorry your purchase didn't work out for you. To make a return, please first contact us to arrange for the return. Next, to ensure your refund is processed as quickly as possible and to help you avoid a return adjustment, please follow the checklist below:
- Please write your order number on the shipping label.
- Items must be returned in the condition they were received, including all documentation and packaging materials.
- Please use a shipping method that is trackable, such as USPS or UPS.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
