Tire Care Kit - Tire Soap 16oz, Rubber Care 16oz, Tire Brush, Aero Microfiber Towels, and Rubber Care Applicator.
Tire Care Kit - Tire Soap 16oz, Rubber Care 16oz, Tire Brush, Aero Microfiber Towels, and Rubber Care Applicator. is backordered and will ship as soon as it is back in stock.
Frequently Asked Questions
Frequently Asked Questions
Shipping
Shipping
Orders are processed and shipped Monday through Friday, 7:00 AM – 4:00 PM (Central Time), excluding holidays. While most orders ship the same business day, shipment timing is not guaranteed and may vary based on product availability, order volume, and verification requirements.
Shipping transit times typically range from 1–4 business days, but are estimates only and may vary by destination, carrier, weather conditions, or other factors beyond our control. We ship orders via UPS or USPS, at our discretion, based on the shipping method selected and delivery location. Tracking information will be provided by email once the order has shipped.
Free Shipping
Free shipping is offered only on qualifying products shipped within the 48 contiguous United States. Free shipping eligibility is determined at checkout and may be modified or discontinued at any time without notice. Oversized items are excluded from free shipping offers.
Shipping Estimates
All delivery dates and shipping timelines shown at checkout are estimates only and do not constitute a guarantee of delivery by a specific date. We are not responsible for carrier delays once an order has been tendered to the shipping provider.
Address Responsibility
Customers are solely responsible for providing a complete and accurate shipping address at checkout. Requests to modify the shipping address after an order has shipped are subject to a $15.90 address change fee per package, where applicable. Orders returned due to incorrect, incomplete, or undeliverable addresses will incur this fee plus any applicable return and reshipment charges. Refunds for shipping costs are not provided in such cases.
Oversize Shipping Notice
Certain products are designated as oversize due to their dimensions, weight, or special handling requirements. A flat-rate oversize shipping fee of $39.95 will be assessed and added at checkout.
- Non-Waivable Fees: Oversized shipping fees apply regardless of total order value, promotional offers, or standard free shipping thresholds.
- Non-Refundable: These specialized handling fees are non-waivable and non-refundable.
- Policy Updates: We reserve the right to update shipping rates, carriers, and policies at any time without prior notice.
Warranty
Warranty
Warranty
We are committed to the quality and performance of our products. Our warranty guarantees your satisfaction by covering manufacturing defects within the timeframes outlined below. Normal wear and tear or use outside of intended purposes is not covered under warranty. Warranty terms vary depending on the type of use and product category.
1. Standard (Personal / Non-Commercial) Use Warranty
The following coverage applies to products purchased and used for personal or non-commercial purposes:
| Product Category | Warranty Period |
|---|---|
| Chemical Products | 1 Year |
| Mop (Head Only) | Lifetime Warranty |
| Wooster Pole | 3 Years |
| Shur-line Pole | 90 Days |
| Microfiber Products | 90 Days |
| Aero Scrubbers | 90 Days |
| Clay Pad | 90 Days |
| Polisher and Polish Pads | 90 Days |
| Miscellaneous Tools | 90 Days |
If your item is still under warranty, please contact us via email or phone. Provide your Order ID, a brief description of the issue, and a photo. In some cases, we may request that the item be returned before processing a replacement or refund. If that is required, please follow our standard Return Policy instructions.
2. Commercial / Professional Use Warranty
This Limited 30-Day Commercial Use Warranty applies to all mop products (including mop heads, poles, microfiber pads, and towels) purchased and used for commercial or professional purposes, including but not limited to detailing, aviation, automotive, RV, or fleet services.
Coverage Period: Coverage extends for thirty (30) days from the original date of purchase.
What Is Covered: This warranty covers defects in materials or workmanship under normal use during the 30-day coverage period. If a covered defect arises within this timeframe, we will, at our discretion, repair or replace the product.
Exclusions and Limitations:
- After 30 days, warranty coverage, replacements, or returns will no longer apply to items used in commercial or professional settings.
- Normal wear and tear.
- Damage resulting from misuse, abuse, negligence, or accident.
- Damage caused by unauthorized modification or repair.
- Consumable parts (such as pads or towels) that have reached the end of their useful life.
This limited warranty is the sole and exclusive remedy for the purchaser and is offered in lieu of all other warranties, express or implied.
Contact Information
📧 Email: sales@washwax.com
📞 Phone: 210-525-0707
Return Policy
Return Policy
We want you to be completely happy with your purchase. If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price within 30 days from the shipping date.
How to Make a Return:
We're sorry your purchase didn't work out for you. To make a return, please first contact us to arrange for the return. Next, to ensure your refund is processed as quickly as possible and to help you avoid a return adjustment, please follow the checklist below:
- Please write your order number on the shipping label.
- Items must be returned in the condition they were received, including all documentation and packaging materials.
- Please use a shipping method that is trackable, such as USPS or UPS.
This Kit has everything you need to wet or Waterless Wash and Protect your tires. 1 - Tire Soap, 1 - Rubber Care, 1 - Multi-Purpose Tire & Wheel Brush, 4 - Microfiber Towels, and 1 - Rubber Care Applicator.
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Rubber Care is a premium, aircraft-grade tire dressing and protectant that sets a new standard in tire care. It also works great on plastic trims and weather seals around the vehicle.
- Provides a sleek, natural satin/matte UV-protective finish, avoiding the overly shiny look of traditional products.
- Leaves no residue to attract brake dust or dirt, ensuring a cleaner, longer-lasting appearance.
- Engineered with advanced aircraft-grade rubber care technology, delivering superior protection and performance.
Rubber Care outperforms standard automotive products, making it the ultimate choice for maintaining and protecting your tires.
TRIPLE NANO POLYMER FORMULA gives you the Best UV Protection In the Industry! Automotive products can't even come close! Excellent on tires, weather stripping, and any rubber or plastic item. Safe on all aircraft surfaces, also a great product for Cars, Trucks, and RVs. Once you use aircraft-quality products, you will never want to use automotive products again.
Important: Rubber Care may cause slipperiness and should not be used on floors, stairs, controls (such as pedals and grips), and other objects where slipperiness may be hazardous due to loss of control.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
